Our Rocket Lawyer review dives into this top-rated online law and business filing service. See how they compare to the competition.
If you’ve ever tried to access law services online, you know that wading through the mess of services and fees can be a taxing experience. However, Rocket Lawyer makes it receive top-tier online legal services a breeze.
Featured in the Wallstreet Journal, The Atlantic, CNBC, and more, Rocket Lawyer is rocketing (pun intended) to the spotlight with its exciting business model and convenient services. And, boasting an impressive 25 million people served, it seems that more and more people are catching on to Rocket Lawyer.
But is this all too good to be true? What are the downsides of using Rocket Lawyer, and is Rocket Lawyer right for you? In this Rocket Lawyer LLC review, we’ll dive deeper into this company to see if it stands up to all the hype.
Check out our guide on What is an LLC?
Rocket Lawyer At a Glance
Rocket Lawyer is an online law service that provides different services to customers. Rocket Law gives you the ability to obtain free legal documents and legal information with access to affordable representation by licensed attorneys.
Rocket Lawyer makes it easy for you to access a wide variety of legal forms and documents. From small business contracts to wills and testaments, you can access all of them through a Premium subscription, or you can choose to pay a la carte.
However, the downside is that Rocket Lawyer is relatively expensive. Because they offer such comprehensive services, the expense is undoubtedly the company’s most significant downside. Comparing Rocket Lawyer vs LegalZoom? We have you covered!
Rocket Lawyer Features
Rocket Lawyer boasts many online features that make this a standout online lawyer service.
Primarily, they specialize in providing legal forms and legal advice. Once you upgrade to their Premium membership, you gain access to their legal documents and advice all at once. If you prefer to pay a la carte, you can do that as well.
Many customers report feeling very happy with their features, and Rocket Lawyer seems to provide many more features than their competitors. Primarily, the ability to ask a lawyer is a standout feature in their company.
Read on below to learn more about Rocket Lawyers’ features.
Draft Documents
Perhaps the most significant feature that Rocket Lawyer offers is the ability to draft documents for various needs and services. Users can prepare documents for their business, real estate, or family and personal reasons.
Users can draft documents like NDAs, LLC Operating Agreement, Independent Contractor Agreements, Business Contracts, and more for business contracts.
NDAs are especially helpful because they are needed for various business ventures. From news releases to a venture group for possible funding, arming yourself with an NDA confirms that confidential information stays protected in numerous professional situations.
If you manage real estate properties, you may find Rocket Lawyer helpful in your endeavors. Rocket Lawyer allows you to draft a series of real estate legal documents, including lease agreements and eviction notices, for easy, hassle-free, legally protected exchange between you and your tenants.
Using Rocket Lawyer in this sense may lift some of the pressures off you as you navigate your real estate business, as access to lease agreements is paramount to your success.
For personal affairs, Rocket Lawyer allows you to draft a series of documents, including Divorce Settlement Agreement and Child Care Authorization forms.
Additionally, you also can make unlimited copies and revisions of your documents. Rocket Lawyer makes it easy to customize all of their legal documents by allowing this. Furthermore, when you are a Premium member, you get the benefit of having all your legal documents come with added protection. If there is a dispute with your document, an on-call attorney will respond on your behalf.
Sign Documents
Rocket Lawyer recently added this feature that allows you to sign legal documents with the help of their company. Rocket Lawyer allows users to prepare documents with ease so that they can sign, share, and stay organized better than ever.
Simply add or select your document and drop in signature and date fields. And, since it’s a new feature, currently Rocket Lawyer is allowing anyone to sign for free, no matter if they are an existing customer or not.
If you’re a premium account holder, you can also ask a lawyer for assistance on your legal document. Ask a lawyer for legal advice, draft legal documents to secure your business from a legal standpoint, and gain reduced pricing when you become a Premium member.
Start A Business
Starting a new business is overwhelming enough without considering the legality of it all. That’s why Rocket Lawyer’s central platform is to help users create a new company by providing resources such as forms and a variety of legal services.
They have forms to help you onboard new employees (as well as helpful information to guide you through the legal process, such as what interview questions you are not allowed to ask during interviews). It is worth noting that this information is available on their website for free.
They also have more information, such as what you should include in an employee agreement form, the difference between an employee and an independent contractor, and how to construct a practical employee handbook. Additionally, they assist in Trademark Registration, Copyright Protection, helping you form an LLC, and more.
Rocket Lawyer provides dozens of resources to get your business up and running. They have a plethora of free resources online for how to start a business and what your company needs to be successful.
Furthermore, Rocket Lawyer provides a wide variety of informational posts, like how to make an effective business plan, legal advice for starting a women-owned small business, legal ways to level up your home business, and more.
With plenty of free guides and resources, dozens of contracts, and legal documents, plus the ability to ask a lawyer specializing in business legal affairs, Rocket Lawyer is your one-stop-shop for navigating legal issues in your small business.
Ask A Lawyer
Anyone can ask a detailed question, and a lawyer specializing in your inquiry will respond with a prompt, helpful answer. Asking a question online is effective because you get your answer straight to the point and get the answer right away. Have a legal question about starting a business or protecting your family? Get the guidance you need now.
If you use the Ask a Lawyer service by Rocket Lawyer, you will receive an answer to your question within one business day. When you’re not a member, Rocket Lawyer charges 50 dollars per question, which is pretty reasonable considering that you are getting professional, practical advice.
Rocket Lawyer – Pricing
Rocket Lawyer provides a seven-day free trial for potential customers to try out their services. If you decide to become a paying member, you can cancel at any time with no penalties.
You can become a Premium member for 39.99 and save on all vital legal services to help make your company legally sound. You also have the option of choosing different services a la carte. For example, defense documents cost 10.00 dollars per document, whereas a legal consultation costs $59.99, and filing for business costs $99.99.
Make no mistake; Rocket Lawyer is indeed one of the pricier online legal services on the market. You will have to pay for your LLC services, forms, and agent services for nonmembers separately. If you are looking for help forming an LLC, you may want to look around and find another service as Rocket Lawyer tends to be expensive.
Regardless of what you choose, you will always have to pay for the state filing fees when creating an LLC. Make sure to look up what the filing fees are within your state and budget that way so you are not surprised when you have to pay extra money in addition to the charges from Rocket Lawyer.
However, if you envision yourself needing access to legal services regularly, Rocket Lawyer’s monthly rate may be comparable and worth the money.
Rocket Lawyer Pros
There are a lot of benefits to working with Rocket Lawyer. This is a trusted, legitimate lawyer company that allows you to pick and choose services a la carte or access all services with a Premium membership.
When you choose Rocket Lawyer, you receive support through phone, email, or live chat, and support is always available to help guide you through whatever legal process. Furthermore, Rocket Lawyer guarantees a 30-day money-back guarantee and provides users with a free seven-day membership trial. And with highly rated customer service, you know you’re in good hands.
For members, the benefits get even more remarkable. As a Premium member, you will receive discounts on various legal needs for members, gain access to business attorneys, and earn free LLC.
Additionally, Rocket Lawyer provides a wide diversity of services, so Rocket Lawyer will always meet your needs. Plus, you can only pay for what you need with the ability to pick and choose.
All in all, Rocket Lawyer is a convenient, trustworthy, and efficient online legal company that can help clients achieve all of their legal needs.
Rocket Lawyer Cons
There are some downsides to working with Rocket Lawyer like any service. For one, when you purchase the services a la carte, the prices can add up.
Furthermore, their Premium memberships are expensive and can be unnecessary if you don’t need to speak with a lawyer. Additionally, if you want to file for the LLC for free, you must sign up for their Premium membership account. As a result, you may end up paying for much more than you want when you only need an LLC.
Another drawback? If you plan to sign up for the free trial, you must enter your credit card information.
Once your seven-day trial is over, your credit card will automatically be billed. In fact, this is what most of the negative complaints on Consumer Affairs, BBB, and TrustPilot revolve around. While their customer service representatives are always quick to refund clients, calling the company to obtain a refund can still be annoying.
Lastly, some of the wording on their pricing page is a bit vague and misleading. Rocket Lawyer boasts that members can form a business for free. While this is technically true because Rocket Lawyer doesn’t charge money themselves, you still must pay state fees.
Still, even with these drawbacks, many customers are thrilled with the support they receive from Rocket Lawyer. If you are comfortable paying their fees and membership fees, most of these drawbacks are relatively minor and shouldn’t get in the way of these effective, upstanding services.
Rocket Lawyer – Customer Service
Rocket Lawyer’s success hinges on excellent customer service. In this sense, they undoubtedly deliver. Rocket Lawyer stands out for customer support, especially for those who pay the monthly membership rate.
When you choose the monthly membership program, you gain access to as much support and customer service as Rocket Lawyer can provide.
Premium members gain access to email support, chat support, attorney consultations, and even give an attorney to represent you on your behalf in case one of your documents is disputed. This feature is especially important as it gives customers excellent peace of mind when it comes to drafting their legal documents.
And their customer service is fast, too. Whether you’re a Premium member or not, you still will hear prompt responses from both the customer service representatives as well as the attorneys when you submit a question. In fact, most responses come back within one business day.
Plus, their attorneys are professional, qualified, and easy to talk to, making most customers have positive things to say when they review Rocket Lawyer.
Customers report glowing responses with customer service. When customers have questions, problems, or concerns, customer service representatives quickly resolve any issues.
Furthermore, canceling memberships seems to be a relatively easy, pain-free experience. Many customers report that not only do customer service representatives rapidly downgrade memberships, but they can often refund recent payments for months that customers did not authorize payment for.
Rocket Lawyer Reviews
It’s no surprise that Rocket Lawyer performs well on trusted third-party review sites like Trust Pilot. People report having excellent experiences with Rocket Lawyers. From prompt service to knowledgeable staff to an easy, hassle-free overall experience, customers say they have incredible experiences with Rocket Lawyer.
Other sites reflect this same experience. On BBB, Rocket Lawyer has a near-perfect score. The company boasts high statistics, such as receiving less than 100 complaints within the past three years.
That statistic speaks volumes, and customers on BBB report similar positive experiences. Customers say that preparing legal documents was quick, easy, and their electronic signature option was convenient.
With no surprise, Rocket Lawyer performs well on Consumer Affairs with a 4.9 out of 5 stars. Customers share glowing reviews of top-tier customer service, friendly representatives, swift action, and terrific services.
Earning near-perfect scores from three reliable, trusted review sites, it’s safe to say that most customers who try Rocket Lawyer have positive experiences. Overall, the reviews for Rocket Lawyer are positive and indicate that this is a worthwhile, effective company to use for online legal services.
Rocket Lawyer – Comparison
Rocket Lawyer is certainly the more expensive option than other online legal services. For example, Inc Authority is free for the first year, only one hundred dollars per year after the free trial period.
On the other hand, Rocket Lawyer costs roughly 150 dollars per year for the annual registration cost on top of the 50 dollars per month. Zen Business, too, is considerably cheaper than Rocket Lawyer.
Keep in mind that with Rocket Lawyer, you receive benefits that you don’t with the other two. However, neither ZenBusiness nor Inc Authority offers memberships that include legal documents and lawyer access, while Rocket Lawyer does. Because their services outperform their competitors, the company earns extra points in this Rocket Lawyer Review. Check out our Legal Zoom review as well.
Check out our Rocket Lawyer vs IncFile comparison here.
In Conclusion
Rocket Lawyer is an online service that helps take care of the legality of your business through its online services. Customers can pick and choose which documents they would like to file and only need to pay for the services they need. This creates an opportunity where each small business owner receives trusted legal advice when and if they need it.
Rocket Lawyer also provides terrific customer service, and many customers report having exceptional interactions with their customer service representatives as well as with the attorneys who answer their legal questions.
While Rocket Lawyer is certainly more expensive than its competitors, you receive trusted services that you cannot receive when you choose other online legal services like Inc Authority or Zen Business.
Overall, our RocketLawyer review is a glowing review based on its consistent performance, exceptional features and services, and truly incredible customer service.